Terms and Conditions

Terms and Conditions


Welcome to our website.


Who you are contracting with: www.phonemac.co.za (the "Website") is owned and operated by Phonemac cc, registration number: 1993/030977/23 (hereinafter referred to as "Phonemac").
The term ‘Phonemac cc’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office are at 29 de Winnaar Rd Halfway House Midrand.

This site as run by Phonemac cc may not be classified or regarded as an 'e-commerce site' as
  • As we do not accept payments directly from the site
  • We generate an inquiry form from which we will confirm stock and pricing before your purchase will be accepted

Visitors to the Website ("Users" or "you") to this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Phonemac cc’s relationship with you in relation to this website.
The use of this website is subject to the following terms of use:
  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  2. No representations or warranties - The site and the information on the site are provided "as is" and we do not make any express, implied representations or warranties with regard thereto. Without limiting the generality of the foregoing, we disclaim all implied warranties in respect of merchantability or fitness for a particular purpose. We do not warrant that the site or the information on the site: (a) will be error free; (b) will meet any particular criteria of accuracy, completeness or reliability, performance or quality; or (c) will be free of viruses or any other data or code which has the ability to corrupt or adversely affect the operation of your computer, data or network.

  3. Suitability of goods: We do not warrant the suitability of goods. Please check the suitability of products with the manufacturer before purchasing. When making a purchase, the customer agrees that he/she has made the necessary enquiries to ensure that the product suits his/her needs, requirements and specifications.

  4. Stock availability: Receiving a quote does not imply that the items on that quote are in stock and customers must inquire about stock availability before making payment. Stock availability confirmation is only valid at the time when the enquiry was made, stock cannot be held and will continue to be sold on a first come, first serve basis.

  5. No stock available. Stock availability is not guaranteed. If stock is not available for any reason, then the quote becomes null and void as the product on which the quote was based on is no longer available.
  6. Delivery charges - Delivery charges always apply if the goods are not collected from us. Free delivery only applies if we agree thereto in writing, and the words "Free delivery" clearly appears on your quote.

  7. If a customer is not at the premises to take delivery when a delivery is attempted, then we reserve the right to charge the customer for delivery, no free delivery will apply and courier charges becomes payable. If several attempts have been made, then the goods will automatically be placed on for collection and it becomes the customer's responsibility to collect the goods from our premises. The delivery address will be the address printed on the customer's final quote, and the address will be considered correct and final. Any changes to the delivery address must reflect on the quote and final invoice. Once goods have been signed for at the delivery address given by the customer, the order will be considered delivered and fulfilled. Deliveries must be done to a place where the customer can take collection. Deliveries to plots, farms and constructions sites cannot be done. Deliveries to security complexes must be arranged with your security. Deliveries to offices must be arranged with your receptionists and/or security. Courier companies do not always call before delivery and the customer must be at the delivery premises at all times until delivery has been made. Deliveries are only done during office hours on work days.

  8. Delivery charges paid by the customer on delivery - If the words "delivery" appears on your quote, but a delivery charge is omitted, or is given as 0 (Zero), then this means that the customer requires delivery but that the customer is directly responsible for the delivery charges with the courier company. The customer will pay the courier company immediately upon receiving the goods.

  9. Collection - If the words "delivery" does not appear on your quote, then this indicates that the goods will be collected from us in Midrand, either in person or by your own courier service at your own expense.

  10. Returning of goods - If you return goods, or cancel an order once goods have been shipped, you agree to pay for all the shipping costs we have incurred in sending and receiving the goods. If a product has been returned, then we reserve the right to either reject the return, to charge a restocking fee and/or charge rental for the use of the product.

  11. Waiting period on warranty returns - The minimum waiting period for the replacement of warranty items is 48 hours after return. This may be extended due to the availability of stock from the Manufacturer or Base Supplier.

  12. General Severability: If any of the provisions of these online terms are not fully enforceable for any reason, the remainder will nevertheless continue to apply.

General
These Terms and Conditions constitute the entire agreement and understanding between you and ourselves with respect to use of the Website, superseding all prior or contemporaneous communications and/or proposals. We reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location. By continuing to use the Website, you are agreeing to all changes made by us. A printed version of these Terms and Conditions shall be admissible in judicial or administrative proceedings based upon or relating to use of the Website to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Jurisdiction and governing law: Unless otherwise specified, the goods and services offered on this site are intended for citizens of the Republic of South African only. The online terms shall be governed by and interpreted according to the laws of the Republic of South Africa without giving effect to any principles of conflict of law.